Refund policy

All sales at TessFiber are final. Once a purchase is completed, it cannot be returned, exchanged, or refunded. By completing a purchase, you acknowledge and agree to this policy.

Damages or Defective Items: Please inspect your order upon delivery. If an item arrives defective, damaged, or incorrect, contact us immediately at 1@tessfiber.com. We will evaluate the issue on a case-by-case basis and determine the appropriate resolution, which may or may not include a replacement or repair.

Non-Returnable Items
All products are considered final sale, including, but not limited to, custom products, personalized items, and sale items.

European Union Customers
Notwithstanding local consumer laws, all TessFiber sales are final. For any issues with defective or damaged items, please contact us at 1@tessfiber.com.

By placing an order, you confirm that you have read and agreed to this All Sales Are Final. No Refunds policy.